1. Introduction
Race Genie ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at race-genie.com (the "Service").
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Email addresses (when you subscribe to our newsletter)
- Name (if provided voluntarily)
- Contact information (if you contact us directly)
- Any other information you voluntarily provide to us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
- Cookie and tracking technology data
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To send you our newsletter (if you've subscribed)
- To respond to your inquiries and customer service requests
- To improve our website and content
- To analyze website usage and trends
- To comply with legal obligations
- To protect against fraud and ensure website security
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
4.2 Cookie Management
You can control cookies through:
- Our cookie consent banner when you first visit our website
- Your browser settings to block or delete cookies
- Opting out of specific tracking services
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Regular staff training on data protection
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Newsletter subscriptions: Until you unsubscribe or we cease operations
- Contact inquiries: For 2 years after your last contact
- Website analytics data: For 26 months
- Legal compliance data: As required by applicable law
8. Your Rights and Choices
8.1 Canadian Privacy Rights
As a Canadian resident, you have the right to:
- Access your personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for processing your personal information
- File a complaint with the Privacy Commissioner of Canada
8.2 Newsletter Unsubscribe
You can unsubscribe from our newsletter at any time by:
- Clicking the unsubscribe link in any newsletter email
- Contacting us directly at [email protected]
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and affiliate partners. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer your personal information to other countries, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email (if you've subscribed to our newsletter)
- Post a notice on our website for material changes
13. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
14. Governing Law
This Privacy Policy is governed by the laws of Canada and the Province of Ontario. Any disputes related to this policy will be subject to the jurisdiction of the courts of Ontario, Canada.
15. Compliance
This Privacy Policy complies with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Provincial privacy legislation where applicable
- Anti-Spam Legislation (CASL)